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Terms of Service

Effective Date: January 25, 2024

IMPORTANT: This agreement contains a binding arbitration provision and class action waiver. It affects your legal rights. Please read carefully.

These Terms of Service ("Terms") constitute a legal agreement between you and CX Lending, LLC ("CX Lending," "we," "us," or "our"), located at 3001 Wrightsville Ave., Suite A, Wilmington, NC 28403. By accessing or using our website and services, you agree to be bound by these Terms.

1. Description of Services

CX Lending provides SBA loan servicing and processing services to financial institutions. We facilitate connections between lenders and borrowers, provide loan processing support, and offer related financial services. We do not make loans directly but assist in the loan application and processing workflow.

2. Eligibility and Use of Services

By using our services, you represent and warrant that:

  • You are at least 18 years old
  • You have the legal capacity to enter into contracts
  • All information you provide is accurate and complete
  • You will use our services only for lawful purposes
  • You will comply with all applicable laws and regulations

3. Account Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate registration information
  • Maintain the confidentiality of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

4. Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is the property of CX Lending or its licensors and is protected by intellectual property laws. You may not:

  • Copy, modify, or distribute our content without permission
  • Use our trademarks or logos without authorization
  • Reverse engineer or attempt to extract source code
  • Create derivative works based on our content

5. User Conduct

You agree not to:

  • Violate any laws or regulations
  • Provide false or misleading information
  • Interfere with or disrupt our services
  • Attempt to gain unauthorized access to our systems
  • Use our services for fraudulent purposes
  • Harass or harm other users
  • Upload malicious code or viruses

6. Privacy

Your use of our services is subject to our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

7. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR COMPLETENESS OF INFORMATION

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CX LENDING SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

9. Indemnification

You agree to indemnify, defend, and hold harmless CX Lending, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from your use of our services or violation of these Terms.

10. Dispute Resolution

Binding Arbitration: Any dispute arising from these Terms or your use of our services shall be resolved through binding arbitration conducted by the American Arbitration Association under its Commercial Arbitration Rules.

Class Action Waiver: You agree to bring claims only in your individual capacity and not as part of any class or representative action.

Governing Law: These Terms are governed by the laws of North Carolina, without regard to conflict of law principles.

11. Communications

By using our services, you consent to receive communications from us electronically, including emails, texts, and notices posted on our website. You agree that these electronic communications satisfy any legal requirement for written communication.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

13. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use our services will cease immediately.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CX Lending regarding the use of our services.

16. Contact Information

For questions about these Terms, please contact us at:

CX Lending, LLC
3001 Wrightsville Ave., Suite A
Wilmington, NC 28403
Phone: 980-290-4052
Email: support@cxlending.com

© 2024 CX Lending. All rights reserved.

SBA Preferred Lender Service Provider